CRM (customer relationship management) applications are critical to the success of any business because they streamline the material that customers get, allowing business owners to engage with them more effectively and ultimately drive more traffic and sales.
You might wonder, nevertheless, why CRM software is superior than others.
- Usability: The top CRM programs are easily accessible and easy to use because to their clear, simple user interface and useful dashboard.
- Portability and Mobile Responsiveness: Managers may always stay on top of their company project at any time and from any location because they can be accessed via mobile devices and the cloud
- Affordability and Feature Set: The finest CRM programs, particularly for small organizations, provide a solid feature set at reasonable costs. This implies that CRM systems that do not provide the basic functionalities required to manage their client connections at a reasonable price are left off the list.
- Integration: The top CRM software for small businesses may increase the capability of whatever platform they're utilizing by providing OOTB compatibility for a number of third-party programs.
I'm going to provide you a list of the top customer relationship management programs available right now.
1. Zoho
The goal of CRM software like Zoho is to make sales easier, faster, and more intelligent for business owners, regardless of size. Its features include process management, developer tools, marketing automation, in-depth analytics, call analytics, email filters by priority and sales with context, live chat to keep your site visitors engaged, and integration with all the most well-known business apps, such as Office 365, Zendesk, Twitter, Slack, Zapier, etc.
With leads, documents, mobile applications, and three subscription options (Standard, $9.62/month, Professional, $16.83/month, Enterprise, $28.85/month, and Ultimate, $31.25/month), Zoho CRM is free for up to three users. Additionally, it may be accessed via the Web, Windows, iOS, and Android.
2. Pipedrive
Pipedrive is a free cloud-based CRM application intended to help salespeople and owners of internet businesses increase revenue steadily by getting the most out of less. Its design prioritizes economy, time-saving, beginner-friendliness, and simplicity.
For $9.90 per month for Essential, $19.90 for Advanced, $39.90 for Professional, $49.90 for Power, and $59.90 for Enterprise, users may subscribe to Pipedrive. Additionally, it may be accessed via the Web, Mac, iOS, and Android.
3. HubSpot
An easy-to-use, 100% free tool called HubSpot was created to assist business owners in managing and promoting their brands online. With the help of its CRM, salespeople and marketers would be able to better engage with consumers and manage their connections.
It has a number of customer-facing technologies, including lead generation, email automation, marketing automation, analytics, tickets, and user reviews.
While Hubspot offers two membership packages—Professional at $800 per month and Enterprise at $3600 per month—it is free to use for all time. Additionally, it may be accessed via the Web, Mac, Windows, iOS, and Android.
4. Agile CRM
Agile CRM is an all-in-one, cloud-based customer relationship management software that is economical and powerful. It was created with small businesses in mind, specifically for sales and marketing automation.
With lead scoring, tasks, limitless discounts, appointment scheduling, and other features, it is free for up to ten people. Three subscription levels are available: Starter, which costs $8.99 per month, Regular, which costs $29.99 per month, and Enterprise, which costs $47.99 per month. Additionally, it may be accessed via the Web, Mac, Windows, iOS, and Android.
5. Drip
Drip is an aesthetically pleasing and well-known eCommerce CRM program that helps its customers' businesses stand out. It provides an extensive array of tools for interaction, customisation, customer data, and optimization.
Drip easily interfaces with third-party platforms, Facebook, Instagram, and email systems, among other things. Although it is free to use, a $39/month membership plan with more features is available.
6. Constant Contact
Constant Contact With the help of tools that make it simple to manage contacts lists, send personalized emails, monitor customer activity, generate and analyze reports, drag-and-drop, create sales funnels, schedule emails, and more—all from the comfort of a gorgeous dashboard—Constant Contact is a paid CRM designed to help WordPress enhance its online presence and customer relationships.
The email membership plans offered by Constant Contact are dependent on the quantity of contacts; Lite costs $11.90 per month, Standard costs $34.72 per month, and Premium costs $79.34 per month.
7. Freshsales
Freshsales is a customer relationship management platform that prioritizes simplicity, effectiveness, and beauty. AI-based scoring, customized emails, activity capturing, an integrated phone, interactive pipeline management for transaction monitoring, smart forms, etc. are some of its standout features.
Four subscription levels are available from Freshsales: Growth ($12.01/user/month), Pro ($33.65/user/month), and Enterprise ($60.09/user/month). It may be accessed via the Web, iOS, and Android.
8. Insightly
A cloud-based CRM solution designed for Gmail, Outlook, and G Suite programs is called Insightly. It is designed to facilitate strong, long-lasting connections with customers and strives to increase users' revenue by 20% a year by providing features like workflow automation, many third-party connectors, bulk emailing, a simple dashboard, etc.
Android, iOS, Windows, and the Web are the platforms that Insightly supports. The monthly membership prices for Insightly are $29 for Plus, $49 for Professional, and $99 for Enterprise.
9. Copper
Copper is a Chrome plugin that allows you to get tasks straight from your users' inboxes and keep track of conversations. Its seamless integration with G-suite makes Copper ideal for salespeople, client managers, and marketers.
Its features enable a more efficient sales process, customized alerts upon deal completion, pre-made email templates, pipeline management to track deal development, and more.
The subscription tiers for Copper include Basic ($23/month), Professional ($59/month), and Business ($99/month). Copper is accessible on both Android and iOS platforms. If you are a fan of the Google app suite, Copper is most likely the best option for you.
10. Bitrix24
Bitrix24 With features like multiple custom reports, appointment scheduling, on-premises and cloud availability, pipeline management, appointment scheduling, and service bookings, among many other tools, Bitrix24 is a freemium CRM designed with small to medium-sized businesses in mind.
The subscription levels for Bitrix24 are $69/month for CRM+, $47.96/month for basic, and $96.04/month for Professional. Bitrix24 is accessible on iOS, Android, macOS, and Windows.
11. Nimble
Nimble is an incredibly straightforward CRM program that brings together your business contacts, sales, business intelligence, and communication into one user-friendly platform. It has an attractive dashboard that lets you track potential deals through every phase and look through customers' social media accounts to gain more insight into your clientele.
Other features of Nimble include transaction monitoring, sales forecasting, pipeline analytics, and iOS and Android compatibility. The monthly membership plan costs $24.90 per user when billed monthly, or $29.90 per user when paid yearly.
12. Close
Close is a free CRM that focuses on sales automation to help users complete more transactions. With features that give users lead management, reporting, timeline view, email sequences, worldwide call coverage, and connectivity with other platforms like Stitch, Zendesk, Slack, HubSpot, Intercom, etc., it was created for salespeople by salespeople.
Close's subscription options include Startup at $49/month, Professional at $299/month, and Enterprise at $699/month. The app is accessible on Windows, Android, Mac, iOS, and the web.
Conclusion
All of the software on this list uses a contemporary method of managing online businesses and customer relationships. It has an elegant user interface, a dashboard with a minimalist style, a number of client management and activity monitoring tools, is configurable, and is reasonably priced for the capabilities it offers.
Do you have any more queries, recommendations, or remarks? Below is the conversation box.
